Social Excellence Makes You Money May 19, 2010 by Matt Mattson Why is it that great service is so rare but seemingly so simple? [And what can that teach us?] I eat at restaurants a lot. Nine times… Read more
Wear Your Social Excellence Pants April 12, 2010 by Matt Geik Recently, as I jettisoned from point A on the map to point B, I took some time to do some reading that probably falls more under the… Read more