Archive for the ‘Social Excellence’ Category

A Social Excellence Love Connection

Wednesday, September 8th, 2010

by Vince Fabra

love-connectionI just finished up spending the last two weeks with Matt Geik recruiting at the University of Montana.  Darby Swanson, a freshman at UM, is a student who made a choice to be Socially Excellent. We introduced him to Social Excellence on Wednesday evening and he signed a bid on Thursday morning. Thursday afternoon, I walked out of the University Center and I saw Darby exchanging phone numbers with a young lady. I asked him to tell me about his new friend, and he explained a situation where he displayed Social Excellence. I was proud. I wanted to hear more, so I asked him to blog about his experience. This is what he had to say.

“I met this girl in my chemistry class which was being held in a huge lecture hall. I walked in and I was already feeling pretty confident from just having an all around good day. I sat next to her and gave her a smile and introduced myself and got to know her a little bit. As our conversation began, I thought about the day before, talking to Matt and Vince about social excellence. This seemed like a great way to get to know someone, learn about them, and practice social excellence. I choose not to ask the same BS questions like “Where are you from?”, “What’s your major?” Those questions get the same BS responses. My new friend and I were able to get into a really deep conversation about her. She really opened up to me and our conversation was authentic and meaningful.

Class ended, we walked together for a bit and parted ways. Before I got too far, she runs up and gives me her number, and I gave her mine as well. Not thirty minutes pass before she calls me wanting to go on a date in the near future. Social Excellence is an awesome way to get to know someone, but I felt it was also a definite improvement on my game. I felt our conversation blew her away because it was not the typical “small talk”.  She opened up to me because I genuinely cared about what she was talking about. I gave her my time and let her share about herself and be vulnerable.

Being a freshman in college is a nerve racking experience. I am meeting all these new people and it would be easy for me to stay comfortable with the same “Where are you from?” conversation.  However, I found that opening up and really getting to know someone was actually easier and far more enjoyable. Thank you, Vince and Matt.”

Thank you, Darby, for choosing to be Socially Excellent. Enjoy your date in the near future.  Social Excellence is the key to life, business, and relationships… not to mention organizational growth. Choose this lifestyle for yourself.  Experience how it transforms you into the best version of… you.

Get Out of the Middle!

Monday, August 30th, 2010

by Vince Fabra

As I work with fraternity/sorority members around the country now that I’ve started traveling for Phired Up, I find myself explaining a concept called “GET OUT OF THE MIDDLE.”

In some cases, being in the middle isn’t so bad. Being the “middle man” allows you to connect two groups. Being the “middle spoon” is the warmest sleeping position possible. Even hump day can be the motivation you need, letting you know you’re in the middle of your week. However, with regards to Social Excellence, a conversation, or a presentation should never be in the middle.

The Middle

The middle is the home of every conversation/presentation that you have painfully sat through. The Middle is bland. The Middle is unintentional. The Middle asks the easy questions and presents with no energy. The Middle is not Socially Excellent.

Allow me to give more apparent examples of what “The Middle” looks like. If you were trying to learn about a potential new member, there are the “standard” questions that fraternities and sororities have been asking for ages. These questions just ooze Middle-ness:

“Where are you from?” “What is your major?” “What year are you?” “What do you think about rush so far?” “What other chapters are you checking out?” “What did you do in high school?” “Do you like parties/beer/girls/guys/Coca-Cola/Pepsi/Redbox/Netflix/The Hills/The City…?” (Or any other lame topic of conversation that you can think of).

Plenty of Greeks find themselves stuck in The Middle.

slide3Example: You are telling me about how great your chapter is by listing off dates and facts. “In 2003, we won best chapter on our campus.” “We have the best intramural inner tube water polo team for the past three years.” “We care about grades because our members log five hours a week in monitored study halls.” (Those are some really inspiring statistics).

You say that you love your organization, but your body language and tone convey a message that sounds about as excited as an IRS auditor.

If you want the people you’re talking with to be inspired or at least have a memorable conversation that distinguishes you from the other groups on campus, then GET OUT OF THE MIDDLE.

What is your spark? What is the switch that flips in your head that makes you stand up, do a little happy dance, and say “See ya later, Middle.” Individual answers may vary. But when you find your spark, flip your switch, there are two places — two zones — that provide a Socially Excellent alternative to The Middle.

Deep Zone

The Deep Zone, although it sounds like the newest pizza from Domino’s, is actually a mindset that allows you to evoke more meaningful responses from people you are trying to learn about. The Deep Zone is personal. The Deep Zone is intimate. The Deep Zone generously asks curious questions, getting authentic and vulnerable responses (all 4 social excellence pillars used casually in one sentence). The Deep Zone is Socially Excellent.

Deep Zone questions are open ended, probing questions. Here are 10 examples of questions that live in the Deep Zone.

  • Tell me a little about yourself. (As opposed to “Middle” question rapid fire).
  • What are you hoping to get out of your college/fraternity/sorority experience?
  • (If he or she mentions that they are the oldest/youngest/only child) What was it like growing up as the oldest/youngest/only child?
  • Who is someone that you really admire?
  • (Probing statements like) Tell me more about that. OR. Help me better understand that.
  • What are some things you are very passionate about?
  • Tell me about a proud moment or accomplishment of yours.
  • What are you reading to make you better?
  • When are you most comfortable to be yourself?
  • Are there any questions that you have for me?

Simply asking these questions will not have anyone in tears, giving you hugs, or feeling like you have touched their lives. However, if you ask these questions and actively listen, I promise you will make a stronger connection than you would have camping in Middle-ville state park.

Fun Zone

For those of you who read the Deep Zone questions and thought, “No Freakin way” (I am looking at you “too cool” frat dude), then the Fun Zone may be your preferred area. The Fun Zone produces the types of conversations that others hear from a distance and run over to join. The Fun Zone is energetic. The Fun Zone is bold. The Fun Zone makes a group of strangers feel like a group of old buddies. The Fun Zone is Socially Excellent.

Fun Zone questions are clever and get fun answers. Here are 10 examples of questions that live in the Fun Zone.

  • What is the most embarrassing song on your iPod?
  • What is the coolest scar that you have and how did you get it?
  • What is the worst date you have ever been on?
  • Would you rather live without music or sports (I love this question)?
  • Who is one celebrity that you would love to punch in the face?
  • If you had to get a tattoo on your face, what would it be?
  • If you went to Krispy Kreme, and they served you a box full of $5,000 in cash instead of donuts, would you bring it back or keep it (this is a true story)?
  • What is your most embarrassing moment?
  • If you were going to build a man cave, what would you put in it?
  • When was the last time you laughed so hard you peed your pants?

I hope that everyone understands that these aren’t questions that you just check off a list, and get magical results. You still have to engage others in the conversation while being the most Socially Excellent version of yourself.
If you want to have fun and actually enjoy the draining, boring process that formal recruitment can sometimes be, you will need to energize yourselves with great conversations. Trust me, if you have hundreds of conversations that are in The Middle, then you and your organization will not be successful, you will not enjoy yourself, and the people you converse with will wonder, “What the hell is wrong with that guy/girl?”

I can only think of one thing to close this blog post. GET OUT OF THE MIDDLE!!!

Bold, Fun, Positive (FREE HUGS!)

Tuesday, August 24th, 2010

by Matt Mattson

Today I am at Colorado State University where I’m working with the fraternity community on a long-term partnership to increase the quantity of quality men involved in Greek Life.  I was out on campus today working with fraternity/sorority members and had such a positive experience I just wanted to blog about it really quick to share the the positive vibes with others…

img00263-20100824-1050We were working a table on the 2nd day of school in the middle of campus to promote a program going on at 6 p.m. tonight (see below).  I wasn’t sure what to expect having seen lots of terrible promotional tables for Greeks around the country.  But I was just blown away by a couple of wonderful things I saw going on (and that I got to help with).

First of all, the energy and enthusiasm of the students working the table was absolutely infectious.  They were looking to have fun.  They were creating an enjoyable, funny, light environment.  The fraternity/sorority members working the table were literally trying to make people’s day as they wandered past and headed to class.  Their intention was pure.  They just wanted people who walked, skateboarded, or bicycled past to smile for a moment.

img00264-20100824-1112My favorite part of the day, as hinted at in the title, was when a sorority woman named Brigitte (it’s a French name, she told me) started offering free hugs to everyone that walked past.

For the first few minutes after she did it, she was 10 for 10.  PEOPLE WANTED HUGS!  Even I was surprised at a) her boldness in just randomly choosing to start offering free hugs, and b) how excited people were to recieve them!

Brigitte eventually got rejected by a few people who said, “I don’t like hugs.”  That didn’t get her down though… she offered the only logical alternative — a high five!  Brilliant.

The program we were all out on the sidewalk promoting was Phired Up’s Social Excellence training.  These students at Colorado State University took our advice from this blog and chose to provide a gift to non-Greek students… they img00265-20100824-1150chose to provide an opportuity for non-Greeks to learn about how to be SOCIAL (and Socially Excellent).  Some of my favorite lines from the Greeks promoting the program to passersby were, “Do you like friends? I do. Come to this program tonight and make some.”  Or, “Come to this social networking event tonight - you might meet your new best friend, or your future LOVER!”

Fun.  Just plain fun.  Tons of positive energy.  Acts of intentional kindness.  Smiles.  High fives.  Hugs.  That’s the kind of people I want to be around.  That is the kind of people that will find recruitment success this fall.  Not because they’re being nice so that they can recruit people.  They’re being nice… also they’ll probably recruit a lot of people.  Great intention. Great execution.

Thanks CSU Greeks!

Put the “Society” Back in “Social”

Monday, August 9th, 2010

by Matt Mattson

I’m no etymologist, but I’m pretty sure the words “Social” and “Society” are related.  If this is true, it supports our continual efforts to a) help organizaitons BE MORE SOCIAL, and b) redefine social as it relates to the organizations we work with.

Therefore, I would assert that SOCIAL ORGANIZATIONS (like fraternities and sororities) have an obligation to society (no surprise there).  Furthermore, I would suggest that being SOCIALLY EXCELLENT requires a commitment to improve society through social means.

bigstockphoto_world_globe_evolution_1100391I’m very excited about our recent announcement about the annual Limitless Possibility Grant and its 2010 recipient, www.Kiva.org. I’m even more excited that there are other people in our field that are making similar commitments that challenge organizations (particularly Greek organizations) to be generous, service oriented, and philanthropic through social means.

Here’s an example of what I mean.  In a recent blog for Phi Delta Theta, Mark Koepsell of AFLV said,  “In my many years working with fraternity and sorority members, there seem to be so many philanthropic fundraisers.   Sports tournaments, eating events, dance marathons, social events, and even week long competitions – all in the name of philanthropy.   Now don’t get me wrong…many organizations can’t survive without financial support and that is important work.  But really?  How much of an impact are we having?  In the end, chapters rarely raise more than $1000.  Members don’t really understand the broader context of the issue they are supporting.  And most of the time, the focus is more on what I would refer to as another social engagement opportunity as opposed to a true altruistic attitude of service.”

To relate Mark’s point to our concept of Social Excellence, the financial giving that we do is powerful, but the generosity that we demonstrate that requires a personal, emotional, human-to-human connection can have an even greater impact — on the receiver AND the giver.

Socially Excellent people support causes.

Socially Excellent people connect with the people whose lives are improved by those causes.

Socially Excellent people change the world through personal connection and the lifting up of others.

Socially Excellent people find creative, powerful, transformational ways to improve society by leveraging the power of people. 

Two examples of ways to do that: www.Kiva.org and AFLV’s First Ever Immersion/Service Experience.

What If… Fraternal Extremes in Action

Tuesday, July 20th, 2010

by Matt Mattson

Back in December of 2009 I delivered a small breakout session with my friend Brandon Cutler at AFA titled Fraternal Extremes.  Some pretty wild ideas came out of the session that you can see here and hereImagine the compelling story we could tell potential members if these ideas were put into action.

Funny thing…  Someone actually put these ideas into action!  I love being inspired by fraternity/sorority life, and this is one of those occasions. 

Two quick notes to make this post absolutely relevant to our blog and Phired Up’s messages.

  1. If we’ve never clearly stated it before, Social Excellence necessitates a dedication to social good (at least that’s what I believe).  If fraternities & sororities are going to truly become socially excellent, they must do bold things like the stuff described in the E-mail below.
  2. Want to be better at recruitment?  Have cool stories to tell.  Don’t be boring.  The stuff in the E-mail below makes me want to join their organizations.

What’s really cool is that I’m about to deliver a similar session to the one I helped deliver at AFA when I’m at FEA Field Staff tomorrow.  Could this E-mail I got (below) be any more timely?

Read and be inspired.  Thanks Alex.

 —–Original Message—–
From: Brown, Alex
Sent: Tuesday, July 20, 2010 8:43 AM
To: Matt@PhiredUp.com
Subject: Extreme Fraternalism Follow Up

Good morning sir,

This is Alex Brown, and I met you at the 2009 AFA Annual Meeting. I attended your Extreme Fraternalism presentation, and shared some of our projects from the South Dakota State Chapter of Delta Chi. I wanted to take a few moments to share some successes that I’ve seen from my own chapter, and others that I worked with.

threeatfloodwallI had mentioned when we met how we had brothers bike from Brookings, SD to Las Vegas, NV for our National Convention to raise money for the Jimmy V Foundation. This year, our Convention will be held in New Orleans. Four brothers decided they would canoe from Brookings to New Orleans to raise money for the Jimmy V Foundation once again. For more information about their trip, you can visit their website: http://canoeingforthecure.webs.com/.

At the time of the AFA Annual Meeting, I was the Greek Life Graduate Assistant at the University of Wisconsin-La Crosse. As I told you before, I came back more energized than ever, and was ready to share that with my students. My first opportunity came when I helped lead a service trip to Ecuador in January. A newly member to our STG chapter was along, and we began to have discussions about what it truly meant to be a member of Greek Life, and it was amazing to see how he responded. When we got back for the start of the Spring Semester, he took off and truly became a leader in his organization. When their recruitment efforts faltered, he lead the charge and brought in nine new guys. Along with other young members of the chapter, they organized an organ donation event, which served as a kickoff to a new program by the state of Wisconsin, as well as raised a significant amount of money for a new transplant house in Madison, WI. The state organ donation organization was so impressed and grateful. They’ve also begun to spearhead other projects, including their new push to coordinate a sexual assault/prevention program sponsored by fraternities across the state of Wisconsin. He has been just one of the shining examples from the community that has responded to Extreme Fraternalism.

However, there was one event in particular that made me the proudest. During your session, you asked us to write down one idea that we would like to implement. I wrote about my desire for our community to host a supply drive to benefit an international community in need. Moved by his experience in Ecuador, my student (along with many supporters) recommended that the philanthropy event for Greek Week be a supply drive for the needy families in Bunche, Ecuador. The community responded very well, and raised over 750 lbs of clothes, books, school supplies, medical supplies and so much more. The donations continue to roll in, and many community members are planning on participating in the service trip to help deliver these donations.

This week, I began my new job as the Coordinator of Greek Life and Student Leadership at Keene State College in Keene, NH. This is a newly created position, and I have the opportunity to really begin to give this community the attention, support, and advising they need. I’m very excited to be a full time professional in this wonderful field, and am eager to see where the next few weeks take me. I wanted to thank you and the entire Phired Up team for the work that you do. It is truly appreciated! Thanks again for everything, and have a great day!

Best Regards,

Alex Brown
Coordinator of Greek Life and Student Leadership

L.P. Young Student Center
Keene State College
229 Main Street
Keene NH 03435

“We are what we repeatedly do. Excellence, then, is not an act but a habit”- Aristotle

Art & Science of Organizational Growth

Monday, June 14th, 2010

by Matt Mattson

Art vs. Science.  Both are necessary when it comes to growing your organization.

artvsscience

We had a great conversation with a trusted colleague this weekend.  He suggested that because we have two big lessons we teach  (Dynamic Recruitment & Social Excellence) there might be some confusion about our message.  So, here’s a fun way to think about it.

The ART of Organizational Growth: Social Excellence.  The art side of what we teach is less about what you do, and more about who you have to become.  Become an artist in the social realm.  Connect with people’s emotions and who they really are through authenticity, curiosity, vulnerability, and generosity.  Create a work of art through genuine connections with real people.  Social Excellence is about being a great recruiter.  It is about who you are.  It is about choosing to live a lifestyle and being the best version of yourself.  This is not science, it is art. 

The SCIENCE of Organizational Growth: Dynamic RecruitmentThis is the system, the business model, the framework, the flowchart, the engineering of organizational growth.  The Dynamic Recruitment System is the proven repeatable scientific process that is measurable, manageable, and proven through results.

Phired Up will continue to develop educational products and services to teach both the Art and Science of Organizational Growth.  We teach what you have to DO and who you have to BE.  Sometimes it makes sense to deliver these separately.  Sometimes they need to be combined.  But to understand the big picture of how to build a membership organization that is world class, first understand that there is an art and a science to it, and both are required.

Social Excellence & Student Engagement

Thursday, June 3rd, 2010

[Guest post by Tracy Lungrin.  Phired Up asked Tracy to share her unique perspective on the relationship between STUDENT ENGAGEMENT and SOCIAL EXCELLENCE.  Thank you for your great insight, Tracy!]

tracy-pro_editedAllow me to introduce myself, my name is Tracy Lungrin and I serve as the Greek Advisor and Leadership Coordinator for the University of Nebraska at Kearney.    When Matt asked me if I would serve as a guest blogger regarding the exciting topic of student engagement and how it relates to Social Excellence, I had to take him up on his offer!

Alexander Astin was the first to determine the following:  college students learn more the more they are involved in both the academic and social aspects of the collegiate experience.  An involved student is one who devotes considerable energy to academics, spends much time on campus, participates actively in student organizations and activities, and interacts often with faculty (Astin, 1984, p.292).

My student affairs colleagues and I at UNK have been working on a new initiative our institution called STUDENT ENGAGEMENT.    When I go speak to faculty, staff and students regarding this initiative the first thing we usually have to do is to DEFINE it.    In fact, when I ask student leaders to describe the concept (of student engagement) — they think it involves a proposal and a sparkly ring — however, that is NOT the case!    :-)

Dictionary.com defines the word “engage” as the following: 

• to occupy the attention or efforts of (a person or persons)
• to attract and hold fast,
• to involve (my personal favorite synonym)

You see, engage is an action verb.  In order to engage someone, you have to be intentional, interesting, and most importantly, purposeful in your pursuit.   Engage also requires mutuality.  It is a two way street – it seems like the engager and the engaged both need to participate willingly.

This initiative on our campus has become even more important with our incoming millennial students; because research shows that millennial students have a great desire to be involved ~ but many need to be “engaged” by faculty, staff and (especially) by their fellow students.    However, much like Greek recruitment, student leaders often lack the skill set and/or the confidence to engage their fellow students (much less engage faculty/staff).     As we pondered this problem, I contacted Matt at Phired Up to see if they could help us out.

I have seen Phired Up’s fraternity/sorority recruitment work, and really believed that there was a broader application for their messages about the power of relationships and the skill-sets necessary to do that.  It turns out, they were thinking the same thing and had been working on Social Excellence curriculum for Greek and non-Greek students alike.

On August 12th, we are excited to bring Matt Mattson from Phired Up to our campus to talk to over 130+ of our top student leaders from Residential Life, Greek Life, Activities and Programming Council, and Student Government to learn about their new Social Excellence platform which is needed to help us put this initiative in motion!

It seems to me that Social Excellence is a VITAL factor in successful student engagement.  After all, if students lack the skills and attitude necessary to engage, they simply can’t do it.  It sounds silly to say, but students must be prepared to engage if we expect student engagement to happen.  Of course this is true, but most students aren’t prepared.  We have to prepare them.

The Social Excellence platform will help our student leaders with the following:

• Define and understand student engagement, and their role in the process
• Learn that student organizations and overall student involvement is an important factor in college student engagement and overall student retention
• Learn relationship building and conversational skills which are crucial engaging fellow students
• Understand that currently engaged students must reach out and bring other students in…

We are so excited about bringing this program to campus ~ and we know it’s exactly what our student leaders need in order to understand that they are the most important part of the student engagement equation.    More importantly, I’m excited to know that I have colleagues in the field (at Phired Up) that want to lift up the concept of student engagement and prepare students to do it effectively.  It will help students have a better, more successful college experience, it will likely improve student retention, and I believe it will create a community of excellence.

Exercise Your Social Muscle

Wednesday, June 2nd, 2010

by Matt Mattson

The Talent CodeA number of us on the Phired Up team have been reading THE TALENT CODE by Daniel Coyle this month (I had mentioned this back in the summer reading list).  Honestly, this book has invaded my mind and I can’t get it out.  The applications of the principles in this book to what we do at Phired Up are innumerable, and it has really been a fun read.  I’m sure we’ll have more to say about the principles in this book and how they apply to Dynamic Recruitment education and Social Excellence Training, but let me start with this…

Think of your current level of Social Excellence (your social aptitude).  Your social aptitude can be strengthened just like a muscle. All it needs is the right kind of exercise. 

Coyle goes into significant detail about the brain chemistry surrounding building “skills.” Particularly he focuses on a sort of brain circuit insulation called “myelin” which essentially wraps the wiring for certain skills/behaviors/thoughts in protective layers.  These layers get thicker the more times you practice those skills/behaviors/thoughts in the right way.  Early in the book he describes the “myelination process,”

“(1) Every human movement, thought, or feeling is a precisely timed electrical signal traveling through a chain of neurons - a circuit of nerve fibers. (2) Myelin is the insulation that wraps these nerve fibers and increases signal strength, speed, and accuracy. (3) The more we fire a particular circuit, the more myelin optimizes that circuit, an the stronger, faster, and more fluent our movements and thoughts become.”

I’m guessing I’ve lost some readers at this point, and I can understand that.  This content is a bit outside of this blog’s normal range, however, this concept is a huge breakthrough of knowledge for me personally.  It tells me that ANY skill/behavior/thought can be learned (and taught), and there are examples in the book of elements of Social Excellence being mastered over time! So for even the most timid, shy, scared people we work with, if they have the right stimulation and the right kind of practice, they can become Socially Excellent!

I already knew that, but the fact that fancy brain scientists agree with me… well, that’s cool.

When exercised in the right way, your social muscle (or brain circuitry) can truly be strengthened (or myelinated) so that you can be Socially Excellent all the time.

This is why we’re building more and more curriculum that challenges people to learn through experiences that sometimes cause them to (1) fail, (2) learn from their mistake, and (3) keep trying until they get it right.  Sounds simple, we know, but this basic process, is something that has been shied away from in many educational settings — especially with regard to social skills. 

As Josh said in a recent post, “For many, becoming Socially Excellent depends very much on your willingness to first feel the pain of social discomfort.  You’ll feel awkward, clumsy, and scared the first few times you try to adopt an attitude of Social Excellence.  But that’s just the feeling of growing as a person.  Think of the person you want to become, think of the organization you want to create — the only difference between right now and that vision is a small amount of growing pains.”

Social Excellence Makes You Money

Wednesday, May 19th, 2010

by Matt Mattson

Why is it that great service is so rare but seemingly so simple? [And what can that teach us?]

large_waiters_cocktailsI eat at restaurants a lot.  Nine times out of ten the service I recieve is hum drum.  But that one time out of ten, I have a remarkable, memorable experience.  The difference is normally very simple, but always it is an example of Social Excellence.

Twice this week I’ve had memorable dining experiences. 

First on Saturday night with my wife at a pretty nice Italian restaurant in Denver called Panzanos.  The food was great, the ambience was decent, but the server made the night special.  Simple things… He had an excellent recommendation when I asked for it, he engaged with us in a genuine way, he went the extra mile and gave us a little extra of the gorgonzola sauce we were raving about (which cost the restaurant $0), and he was focused on giving us his best effort — he was sharing a gift with us, the gift of a wonderful dining experience.

Then yesterday morning as I was at the Portland airport I sat down for breakfast at yet another airport cafe (I love a nice egg sandwich before my flight).  My server was spectacular.  Again, she had a recommendation, she made some jokes, she smiled and seemed to be enjoying herself, and then… as I got up to head to my gate, she noticed I was leaving from the other side of the cafe and said, “Thanks Matt, have a great flight.”  That’s right, she used my name (I hadn’t introduced myself, she just saw it on my credit card). 

How hard is that?  Not difficult at all.  But I’m going to rave about those experiences.

When you’re recruiting people into your organization, do you provide experiences like that, or not?  When your members engage with the public on your campus, do they leave people smiling?  Do they provide a remarkable, memorable experience?  Or are they just regular people you come across everyday?  Are they the 9 out of 10 or the 1 out of 10?

Living a lifestyle of Social Excellence includes a commitment to leaving the people you encounter feeling special.  Leaving them with a remarkable moment.  Leaving them with a memory, a surprise. 

People who are socially excellent surprise people all the time in small ways. 

Imagine if your organization made it its #1 goal to surprise someone every day and make people around you smile.

So, those two servers got big tips from me.  I felt GREAT about giving them my money because I had a VALUABLE experience.  They surprised me in small ways and they were rewarded.  I’m sure I’m not the only one they encountered this week that rewarded them with a financial recognition of the value they added to someone’s life. 

Add value to someone’s life and you’ll be rewarded (Social Excellence Makes You Money).

Surprise people in small ways today. Make someone feel special.  Be remarkable. 

P.S. If you think this makes some sense, and you’ve never read Seth Godin’s work before, start reading it. 

Become a Fan of Phired Up on Facebook: www.Facebook.com/PhiredUp.

Bring the Pain!

Monday, May 17th, 2010

by Josh Orendi

I remember in college getting a soccer t-shirt that read, “No Pain, No Gain.”  On the pitch I knew that to be true.  Yet, it took me several more years before I realized the t-shirt geniuses weren’t just talking about sports.

The other day I had a realization….  I sincerely cannot recall a moment in my entire life when I grew as a man/friend/professional except for moments that followed feeling uncomfortable.  Literally, it’s the pocket of time that overlaps and follows the pain where improvement is conceived.

Talking with several close friends about this phenomenon, we all seemed to agree that one key factor in our success is that we’re passionate about growing as individuals.  We all choose an attitude that proactively invites the uncomfortable.  In fact, several of us said we “look forward to … even get excited” when the uncomfortable approaches, because we know that growth is on the other side.

It’s the difference between a guy that goes to the gym and a body builder.  Doing one set, one rep, then going home yields no results.  Body builders know that the most important reps are the ones after the burn.  The pain is exciting!  It indicates that growth is about to happen. 

Clarification:  Not all pain is good.  LOL!

As Woody Woodcock often reminds me, it’s all about mindset.  Success in large part is a choice.  Think about your summer recruitment plans — cold calls, meeting strangers, preparing for formal recruitment, etc.  Young leaders face high expectations that come with pressure.  Rather than letting that become stress, consider a new mindset.  Think, “BRING THE PAIN!” because that’s the only thing that is going to make you a better person (the discomfort of working outside of your comfort zone). 

For many, becoming Socially Excellent depends very much on your willingness to first feel the pain of social discomfort.  You’ll feel awkward, clumsy, and scared the first few times you try to adopt an attitude of Social Excellence.  But that’s just the feeling of growing as a person.  Think of the person you want to become, think of the organization you want to create — the only difference between right now and that vision is a small amount of growing pains. 

So, I say BRING THE PAIN!